Tools and support for service providers

If you operate in the service industry, you will no doubt be aware of how much time it costs to deal with daily enquiries, bookings, billing, as well as other tedious, laborious, and often repetitive matters. Of course, these are tasks that need to be done, but at the same time tasks that do not earn you any money.

How about having up to 90% of these obligations taken over by machines for you? Well, that’s exactly how Chater works. With access to live and video chat and even the support of a virtual assistant, you’ll get rid of the vast majority of the work.

You can dedicate the time you saved in this way to anything you want, including customer service, management and even growing Your business.

Long waiting time to receive a response. The hassle of booking a service appointment. Or lastly – difficulties getting through to Your company. These are just a few examples of situations that can frustrate and, more importantly, make Your potential customers quickly ‘run away’ to Your competitors.

Fortunately, with Chater’s capabilities, you will substantially minimise the risk of such problems occurring. Its features will allow you to respond quickly and in real time (chatbot), connect with customers in as little as half a minute (callback), and conveniently book and pay online (e-calendar).

You will gain the ability to implement and use of the advanced CRM system, which will allow You not only to manage customer contacts, but even the tasks and schedules of employees.

Chater will become a professional information repository for You, which You will use to better understand your recipients, as well as the steady growth of Your business. This is so you can better respond to current market needs.

The platform will also work well as a promotional tool to contact your customers via email or SMS.

In turn, the combination of all these aspects will allow You to save money and time, and first and foremost, help gain a substantial advantage over competitors.